Privacy Policy

Last updated: January 2026

Data Controller

The data controller for this website is:
Arthur Raymond & Co Limited
Company Number: 15189672
Address: Stable Cottage, Water Lane, South Witham, Grantham, NG33 5PH
Email: info@ihtsolutions.co.uk

What We Collect and How We Use It

Calculator Data (Not Stored)

When you use our inheritance tax calculator, the information you enter (estate values, ages, property details, etc.) is processed entirely in your web browser using JavaScript.

This data is NOT sent to our servers and is NOT stored by us. Your calculator inputs remain on your device only and are deleted when you close your browser.

Contact Form Submissions (Stored)

When you submit an enquiry via our contact form, we collect:

• Your name
• Email address
• Phone number (if provided)
• Any message or questions you submit
• If you've used the calculator first, a summary of your results (estate value, IHT liability, recommended insurance sum)

This information is stored on our servers and used solely to respond to your enquiry and provide the information or quote you requested.

Analytics Data

We use Google Analytics to understand how visitors use our site. This collects:

• Pages visited
• Time spent on site
• Device type and browser
• General geographic location (city/region level)

This data is anonymised and used only to improve our website.

3. How We Use Your Data

We use your personal data for the following purposes:

• To respond to your enquiry: We use your contact details to get in touch about the consultation you requested (Legal basis: Legitimate interest / Contract)
• To provide your PDF summary: We generate a personalised document based on the information you provided (Legal basis: Contract)
• To send marketing communications: Only if you have given explicit consent, we may contact you about other products and services (Legal basis: Consent)
• To improve our services: We analyse how our website is used to make improvements (Legal basis: Legitimate interest)

4. How Long We Keep Your Data

We retain your personal data for the following periods:

• Enquiry data: 2 years from your last interaction with us
• Marketing consent records: Until you withdraw consent, plus 1 year for our records
• Financial calculations: These are stored in your browser session only and are not retained on our servers

5. Who We Share Your Data With

We may share your data with:

• Our appointed financial advisors and insurance partners (only with your consent)
• IT service providers who help us operate our website
• Legal and regulatory authorities where required by law

We will never sell your personal data to third parties.

6. Your Rights

Under UK GDPR, you have the following rights:

• Right of access: Request a copy of the data we hold about you
• Right to rectification: Request correction of inaccurate data
• Right to erasure: Request deletion of your data ("right to be forgotten")
• Right to restrict processing: Request we limit how we use your data
• Right to data portability: Request your data in a machine-readable format
• Right to object: Object to processing based on legitimate interests
• Right to withdraw consent: Withdraw marketing consent at any time

To exercise any of these rights, please contact us using the details below.

7. Marketing Communications

We will only send you marketing communications if you have explicitly opted in. You can withdraw your consent at any time by:

• Clicking the "unsubscribe" link in any marketing email
• Contacting us directly using the details below

8. Cookies

Our website uses essential cookies to function properly. We use session storage to remember your calculator inputs as you move through the site. This data is stored in your browser only and is automatically deleted when you close your browser.

9. Security

We take appropriate security measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee the security of data transmitted to our website.

10. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any significant changes by posting the new policy on this page with an updated "Last updated" date.

11. Complaints

If you are unhappy with how we have handled your data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO):

• Website: ico.org.uk
• Telephone: 0303 123 1113